We’re excited to announce the launch of our new patient portal, Pomelo Health, which provides a secure and convenient way for patients and providers to engage online. This new system is designed to enhance your healthcare experience by offering tools to simplify communication and improve access to services.
What Does Pomelo Health Offer?
Through Pomelo Health, you can:
- Book and Manage Appointments Online – Schedule or reschedule your visits at your convenience.
- Send Secure Messages – Communicate with our office for non-urgent matters while ensuring your personal health information remains protected.
- Receive Appointment Reminders – Never miss an appointment with timely notifications.
- Stay Updated – Get important updates about our programs and services directly from the office.
How Does It Work?
- Integration with Our Records: Pomelo Health is fully integrated with our Telus Health Electronic Medical Records, ensuring a seamless and secure connection.
- Free for Patients: Access to the portal is free and entirely optional—your participation is your choice.
- Protecting Your Privacy: All interactions are secure and designed to safeguard your personal health information.
How to Join Pomelo Health
- Invitations Sent: If you have an email address on file with us, you should have received an invitation to join the portal. Please check your spam/junk folders if you haven’t seen it yet.
- Request an Invite: Didn’t receive an invitation but want to join? Contact our office to request access.
Important Note
This service is exclusively available to current patients of Dr. Sabine and Dr. Wellwood. If you are not currently a patient at our practice, we encourage you to register for a family doctor at Need a Family Practice.
We look forward to providing you with an enhanced and more convenient healthcare experience through Pomelo Health. If you have any questions or need assistance setting up your account, please don’t hesitate to contact our office.